Privacy Policy
Last updated: 31 August 2026
At Finalborgo Bike Lodge, we take the protection of your personal data seriously. This Privacy Policy explains what information we collect when you visit our website, contact us or make a booking, how we use it and what rights you have under applicable data protection law.
1. Who is responsible for your data?
The data controller responsible for this website and the processing of your personal data is:
OUTDOORESCAPE SNC
VIA AIA DI PE' SNC
18010 MOLINI DI TRIORA (IM)
Italy
Email
info@bikelodge.it
Phone
0039 333 930 6797
Further company information can be found in our Imprint.
2. What personal data do we collect?
When you visit our website
When you access this website, certain technical information may be processed automatically, such as your IP address, browser and device information, operating system, pages visited, and the date and time of your visit.
This information is used where necessary to operate the website securely and reliably.
When you contact us
If you contact us by email, we process the information you provide, such as your name, email address and the contents of your message, in order to respond to your enquiry.
Please only provide information that is relevant to your enquiry.
When you make a booking
Bookings are managed through Lodgify. During the booking process, personal information necessary to manage your reservation may be collected, including:
name and contact details;
arrival and departure dates;
number of guests and information relating to your stay;
billing and payment-related information; and
any additional information you choose to provide in connection with your booking.
We process this information in order to manage your reservation, provide your accommodation and associated services, communicate with you about your stay and meet applicable legal, accounting and regulatory obligations.
Lodgify acts as a data processor for booking data processed on our behalf. Its current terms expressly identify the accommodation provider/customer as data controller and Lodgify as processor for this service data.
3. Why do we process your data?
Depending on the circumstances, we process personal data on the following legal bases:
Performance of a contract or steps before entering into a contract - for booking enquiries, reservations and providing your stay.
Legal obligations - where we are required to retain or provide information for accounting, tax, registration or other legal purposes.
Legitimate interests - where necessary to operate, maintain and secure our website and business, provided those interests do not override your rights and freedoms.
Consent - where processing requires your consent, such as non-essential cookies or analytics where applicable. You may withdraw your consent at any time.
These are among the legal bases recognised under the GDPR, and where consent is relied upon it must be informed, freely given and withdrawable.
4. Website hosting and Squarespace
This website is built and hosted using Squarespace.
Squarespace may process technical and usage information necessary to provide, secure and operate the website. This may include information such as IP addresses, browser and device information and website activity.
Necessary technical cookies may also be used to provide core website functionality.
Further information about cookies and similar technologies used on this website is provided in our Cookie Policy.
5. Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors use our website, for example which pages are visited and how visitors interact with the site.
Google Analytics may process information including device and browser information, approximate location derived from technical data, website interactions and identifiers associated with the service.
Where consent is required, Google Analytics will only be activated after you have made the appropriate choice through our cookie settings.
You can change or withdraw your cookie preferences at any time through the cookie settings available on the website.
The Italian Data Protection Authority distinguishes analytics from strictly necessary technical cookies and sets specific conditions for when analytics may be treated similarly to technical cookies.
6. Cookies
Our website uses cookies and similar technologies necessary for the operation of the site and, with your consent where required, for analytics.
Essential cookies may be used without prior consent where they are necessary to provide the website or a service requested by you. Other tracking technologies are subject to the applicable consent requirements.
For information about the cookies used, their purposes, duration, providers and how to manage your preferences, please see our Cookie Policy.
7. Links to other websites
Our website may contain links to external websites, including Instagram.
When you follow an external link, you leave our website. The processing of personal data on the external website is governed by that provider's own privacy policy.
8. Who receives your data?
Where necessary, personal data may be shared with service providers that help us operate the website, manage bookings and run the accommodation, including:
Squarespace, for website hosting and operation;
Lodgify, for booking management;
Google, in connection with Google Analytics where enabled; and
professional or technical service providers where necessary for accounting, legal, IT or other business purposes.
We may also disclose personal information where required by law or by a competent authority.
We do not sell your personal data.
9. International data transfers
Some of the service providers we use may process personal data outside Italy or the European Economic Area.
Where personal data is transferred internationally, appropriate safeguards required by applicable data protection law will be used.
Lodgify's current terms specifically state that service data may be transferred or stored outside the EEA and incorporate its Data Processing Addendum for GDPR-covered data.
10. How long do we keep your data?
We retain personal data only for as long as necessary for the purpose for which it was collected and to meet applicable legal requirements.
In particular:
Email enquiries are retained for as long as reasonably necessary to deal with the enquiry and any subsequent correspondence.
Booking and transaction information may be retained for longer where necessary to comply with accounting, tax, accommodation or other statutory requirements.
Website and analytics information is retained according to the applicable service settings and your cookie preferences.
Where there is no longer a legitimate or legal reason to retain personal data, it will be deleted or anonymised.
11. Your rights
Under the GDPR, depending on the circumstances, you may have the right to:
access the personal data we hold about you;
correct inaccurate or incomplete data;
request deletion of your data;
restrict the processing of your data;
object to certain processing;
receive certain personal data in a portable format;
withdraw consent where processing is based on consent; and
lodge a complaint with a competent data protection authority.
For Italy, the supervisory authority is the Garante per la protezione dei dati personali.
To exercise your rights or ask a question about how we process your personal data, contact us at info@bikelodge.it
12. Changes to this Privacy Policy
We may update this Privacy Policy when our services, website or legal obligations change. The current version will always be available on this page, with the date of the latest update shown above.